The customer is responsible for identifying all underground objects that might be damaged in the process of installing the new service line. Underground objects are, but not limited to septic tanks, drain fields, sewer lines, water lines, irrigation lines and electrical/cable lines not owned by a company.
The customer will physically mark any underground objects within (+) or (-) 30 inches, using paint, flags or stakes. If underground objects are not adequately marked, the customer will assume full responsibility for any damage to underground objects. In areas with trees, Fountain Inn Natural Gas (FING) will make every attempt to protect them; however, FING will not be held responsible for root damage and/or the overall health of any tree.
Once the job is completed, FING will make every attempt to restore the yard to its original level, raking the topsoil, adding grass seed and straw in the affected areas. If you have any concerns regarding your yard, grass, plants, etc., please notify us immediately before starting the work so we can discuss options with you.
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